SureWest makes every effort to eliminate spam and potential risk by blocking intrusions on our mail servers before they can reach your email inbox. If you do receive an email requesting your email password, do not respond. SureWest will never request this information via email. As a standard email security practice, we ask you to delete any of these messages and do not respond.
As a SureWest internet customer, you also have the advantage of using an advanced spam filter built into your email account, available through the SureWest webmail options. SureWest also provides you with free Internet security software to help protect your computer in the case of a virus. In addition, SureWest recommends using strong passwords for additional protection against malicious activity.
To report suspicious emails or other malicious activity, please contact Technical Support via email or chat from our Contact web page on surewest.com, or call 916.772.5000.